Privacy policy

Last updated: [23rd April 2025]

Welcome to Black Lotus (www.blacklotusart.com). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our site.

1. Information We Collect

When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. As you browse the site, we collect information about the individual pages or products you view, what websites or search terms referred you, and how you interact with the site.

When you make a purchase or attempt to do so, we collect:

  • Your name

  • Billing and shipping address

  • Payment information (e.g., credit card numbers via our secure payment processor)

  • Email address

  • Phone number (optional)

2. How We Use Your Information

We use the information we collect to:

  • Fulfill orders placed through the site (including processing payment, arranging shipping, and providing order confirmations)

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Send you marketing emails, only if you've opted in

  • Improve and optimize our store (analytics, customer service, etc.)

3. Sharing Your Information

We share your information with trusted third parties to help us use your personal information as described above. For example:

  • Shopify: Our store platform

  • Payment processors: Like Shopify Payments, PayPal, etc.

  • Shipping partners: To deliver your order

  • Marketing tools: Email newsletter platforms, analytics providers

We do not sell your personal data.

4. Cookies and Tracking

We use cookies and similar technologies to:

  • Recognize your browser

  • Remember your preferences

  • Analyze site traffic

  • Improve your experience

You can manage cookie preferences in your browser settings.

5. Data Retention

We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy unless otherwise required by law. Order information is generally retained for our records unless you request its deletion.

6. Your Rights (EU, UK & US Residents)

If you are located in the EU or UK, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain uses of your data

  • Data portability

If you are a California resident, you may have additional rights under the CCPA.

To exercise any of these rights, please contact us at: support@blacklotusart.com

7. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with the updated date.

8. Contact Us

For more information or if you have questions about our privacy practices, please contact us by email at: support@blacklotusart.com