Shipping policy

Last updated: [23rd April 2025]

At Black Lotus, we are committed to delivering your fine art prints and framed canvases promptly and securely. Below are the details of our shipping process:

1. Shipping Regions

We currently ship to:

  • United Kingdom

  • European Union

  • United States

If you're located outside these regions, please contact us at support@blacklotusart.com to inquire about potential shipping arrangements.

2. Production & Dispatch Times

All our products are made to order. Production times vary by product type and location, with most items dispatched within 2-5 business days.

3. Estimated Delivery Times (Standard Shipping)

After dispatch, estimated delivery times are as follows:

  • UK to UK: 2–3 business days

  • EU to EU: 2–6 business days

  • US to US: 1–5 business days

Please note that these are estimates and actual delivery times may vary due to factors such as customs delays or postal disruptions.

4. Shipping Options

All of our prints & canvases are shipped via our express, tracked courier service.

5. Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. We often offer free shipping—stay tuned for updates!

7. Tracking Your Order

Once your order ships, you'll receive a confirmation email with tracking information, if available. If you haven't received tracking details or need assistance, please contact us at support@blacklotusart.com.

8. Lost or Delayed Orders

If your order hasn't arrived within the estimated delivery time, please contact us. Orders are considered lost if not received within:

  • UK: 10 business days

  • EU: 15 business days

  • US: 10 business days

We'll work with you to resolve the issue promptly.

9. Questions?

For any shipping-related inquiries, feel free to reach out to us at:
support@blacklotusart.com